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Wo finde ich Support für Eurapo-Produkte?

=> Kontaktieren Sie uns unter info@eurapo.it und teilen Sie uns die Seriennummer (Serial no.) mit, die sich auf dem Etikett auf der Seite des Gebläsekonvektors befindet. Auf diese Weise können wir unsere Bestellnummer und die Konfiguration des Geräts nachverfolgen und Ihnen den notwendigen Support bieten oder Sie an unseren vertrauenswürdigen Händler in Ihrer Nähe verweisen.

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Why the fan coil issues an anomalous noise?

The filter and/or the coil is clogged. ⇒Clean the filter and/or the coil (ref. user manual for detailed instructions). Vibrations caused by a wrong installation and/or loose fixing screws. ⇒Verify carefully and carry out the corrective actions (only qualified personnel). Unbalanced fan deck. ⇒Replace it (only qualified personnel).

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Why the unit does not deliver air?

Lack on the power supply. ⇒Verify the network voltage and/or the integrity of the fuse on the electronic card of the control and the rightness of the electrical connections (only qualified personnel). Set – Point reached. ⇒Check the control setting. In presence of WS (minimum water temperature thermostat), hot water temperature < 35°C, insufficient water

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Why the air delivered by the unit is not hot or cold enough?

Water and/or air temperature at the entry of the fan coil does not comply with the expected values. ⇒Verify the available power and the installed power. Operate accordingly. The pump is not powerful enough to handle operational requirements. ⇒Replace the pump with a pump suitable to the installation requirements.